Trident Bat Co. Legal

Privacy Policy

Effective Date: April 4, 2026

1. Introduction

Trident Sports Industries LLC, doing business as Trident Bat Company (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide through our website at tridentbatco.com (the “Site”). This Privacy Policy describes the types of information we collect, how we use and protect that information, and the choices available to you.

2. Information We Collect

2.1 Information You Provide

We collect personal information that you voluntarily provide when placing an order or contacting us, including:

Full name
Email address
Shipping address
Billing address
Phone number
Payment information (credit card number, expiration date, CVV)
Custom bat specifications and preferences

2.2 Information Collected Automatically

Our e-commerce platform, Shopify, may automatically collect certain technical information when you visit the Site, including:

IP address
Browser type and version
Device type
Pages visited and time spent on the Site
Referring website address

2.3 Third-Party Tracking

We do not use third-party analytics or advertising trackers on the Site. We do not share your browsing data with third-party advertisers.

3. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To communicate with you regarding order status, shipping updates, and customer service inquiries
To process payments securely through Shopify’s payment infrastructure
To comply with legal obligations
To detect and prevent fraud
To improve the Site and our products

4. Payment Information

All payment transactions are processed through Shopify Payments or Shopify-supported payment gateways. We do not directly store your full credit card number on our servers. Payment data is encrypted and handled in accordance with Payment Card Industry Data Security Standards (PCI DSS) as maintained by our payment processor.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We share necessary information with our fulfillment partners and shipping carriers to process and deliver your orders.
Payment Processors: Payment information is shared with Shopify and its payment processing partners to complete transactions.
Legal Requirements: We may disclose information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Order records are retained in accordance with applicable tax and business record-keeping requirements.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Our Site uses SSL encryption to protect data transmitted between your browser and our servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information, subject to legal retention requirements
The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

9. Children’s Privacy

The Site is not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under eighteen, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on the Site with a revised effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.